It is our priority to ensure that our people are safe and our customers are connected. As an asset-light technology driven business, we are well placed to have our people work remotely our people in Sydney and Melbourne moved to full remote working ahead of the Government plan.
We have a limited supply chain and rely on national infrastructure assets, meaning we do not require significant capital investment, however, during this time we are remaining vigilant and focussing on disciplined allocation of cash and capital.
In the Philippines, government restrictions impacted the availability of our customer service team in Manilla and we are not alone. Voice calls were switched off while we transitioned more teams to work remotely and we increased our reliance on email, live chat and social channels for customer support. We successfully transitioned teams to remote work and are now operating at normal levels.
To support our customers, we have offered all customers additional data to keep them connected and have received an overwhelmingly positive response from customers.