Company profile

About amaysim

amaysim is the largest mobile virtual network operator (MVNO) in Australia with over one million customers and the fourth largest mobile service provider overall.

We have adopted the philosophy of putting our customers first by delivering them the best plans and services. We do this by providing clear and transparent plans with great value built in.

All amaysim branded plans feature no lock-in contracts, transparent pricing, and are built to deliver great customer experience, convenience and outstanding value.

We have adopted the philosophy of putting our customers first and pride ourselves on delivering excellent customer service. 

amaysim is a technology-driven company, and offers customers smart tools, DIY account management and award winning, online-first customer support.

To learn more about our mobile plans please go to : https://www.amaysim.com.au/

We are an award winning mobile service provider and have been awarded Canstar Blue’s customer satisfaction award for prepaid mobile providers in 2019; the best post-paid month-to-month SIM under $40 by Finder; Mozo People’s Choice Value for Money; and three WhistleOut awards for 2020 including Best Prepaid Provider for Large Plans, Best Provider for International Calls, and Best Provider for Plans for Kids. 

Our Values

We live by our core values, that are at the centre of everything we do and our interactions with our customers and stakeholders.

  • Empathy - We always strive to know and do what matters to our customers, partners, and teammates – we listen, understand and communicate.
  • Agility - Agility is about reacting quickly, applying mental flexibility when a problem needs to be solved and always holding on to the entrepreneurial spirit.
  • Reliability - We build reliable products full of fail safes and back-ups. Reliability is also about being committed to the amaysim way and being responsible and authentic in our behavior.
  • Simplicity - Simplicity is about being fair and transparent, as well as sharp and focused. It’s taking out the unnecessary when it’s not helpful and making things clear.